Privacy Policy

Privacy Statement 

1. Information Collection 

Information provided by users during registration, order placement, or contact, as well as device information, browsing data, and Cookies records automatically collected by the system. 

2. Purpose of Information Use 

Used for order processing, customer communication, personalized recommendations, service security, and data analysis to optimize user experience and functionality. 

3. Information Sharing and Disclosure  Information is shared with third parties only when necessary, such as logistics, payment, and technical services, and disclosed in accordance with the law. 

4. User Rights and Security 

 Users may access, correct, or delete personal information and object to receiving marketing communications. The company employs technologies such as SSL encryption to ensure data security. 

5. Cookies Policy and Updates 

 Cookies are categorized into essential, functional, analytical, and advertising types, and users may manage their preferences. Policy changes will be notified to users.

We may collect the following information to deliver services and optimize user experience:

  • Identity Data: Name, email, phone number, billing address.
  • Device Data: IP address, browser type, device model (e.g., connected projector/headphone IDs).
  • Transaction Records: Order details, payment methods (encrypted, compliant with PCI DSS).
  • Interaction Behavior: Browsing history, page engagement time, cookie data.

Your data will be used for:

  • Order fulfillment and logistics (e.g., projection screen/power accessory delivery).
  • Account security verification (two-factor authentication).
  • Personalized recommendations (e.g., speaker/headphone suggestions based on browsing history).
  • Legal compliance audits (CE-certified product traceability).

Data is shared only under these circumstances:

  • Third-Party Services: Payment gateways (Stripe/PayPal), logistics providers (DHL/UPS).
  • Legal Compliance: Requests from EU/US regulatory authorities.
  • Business Transfers: Data transfer during mergers/acquisitions.

You have the right to:

  • Access/Delete Data: Via account settings or email request.
  • Opt-Out of Marketing: Unsubscribe emails/SMS.
  • Data Portability: Export order history as CSV.
  • Complaint: Lodge complaints with EDPB.

We implement:

  • Encryption: SSL/TLS for data transmission, AES-256 for storage.
  • Access Control: Restricted employee access to sensitive data.
  • Annual Audits: ISO 27001 compliance reviews.
Major changes will be notified via website banners or emails. Regular review is recommended.

Privacy inquiries: privacy@vigortekx.com (response within 24h)

EU Representative: DPO@vigortekx.com (GDPR Article 27)